On-site Support, Local Support, Smart Hands, Feet and Eyes service
Cases where you can not perform planned activities from a distance, you need an expert assistant on the spot
At the site we making mapping, bug delimit and bug fixing.
Smart Hands, Feets and Eyes service
In a situation where there is no remote connection or no operation
When you take the contact to us, we will be sent to our expert to the yours site
The goal is to return to remote access.
When this is achieved, work can be finalized remotely.
Examples of performing a task:
The device is flashing with a fault light
• Reading error codes
• Replacing hardware
• Troubleshooting with devices and software
• Installing drivers
• Configure the parameters according to the instructions
• Updating components
• Cabling, connection
• Assisting support personnel from other service providers