Onsite support, local support, Smart Hands, Feet and Eyes service

In cases where you cannot carry out planned activities remotely, then you need an expert assistant on site.
On site, we carry out mapping, fault demarcation and fault repair.

Smart Hands, Feets and Eyes service

In a situation where there is no remote connection or it is not working
When you take the band to us, we send our experts to the place.
The goal is to restore remote access to the device. when this is achieved and
complete the work by working on the software remotely.

Examples of completing the task:
A light flashes on the device
• Reading error codes
• Changing hardware
• Troubleshooting with diagnostic equipment and software
• Downloading configuration files
• Configuring the parameters according to the instructions
• Updating components
• Working with cabling
• Assists support staff of other service providers